Robotic process automation (RPA)—typically used to automate structured, back office digital process tasks—turns out to be the opening gambit in many organizations’ digital transformation strategies. It also appears to be a precursor to artificial intelligence (AI). In a recent research project on priorities in process and performance management, APQC, a business research institute, found that RPA was a nucleus of 69 percent of digital strategies. In another survey on investments in process automation, anticipated RPA projects were right behind analytics and data management, and almost twice as likely as near-term investments in AI or intelligent automation. Only 12 percent of those APQC surveyed had no plans to invest in any of these technologies in 2018.
APQC also found that the number of RPA projects per organization doubled from 2017 to 2018. The average number of projects per organization was 8.6 in 2017 rising to 14.9 in 2018. (See Figure 2).
In a separate project, one of the authors (Davenport) conducted a study with a team from Deloitte—described that found 71 of 152 early cognitive technology projects were RPA.
According to APQC’s Holly Lyke-Ho-Gland, who led the project, “Organizations spent the last two years getting smart and testing RPA through proof of concepts or pilot programs. Now they’re scaling up.”
What is fueling this early and rapid adoption of RPA? There are three major factors: ease of implementation, the proof from successful pilots, and the partnerships successful pilots require.
Aloha technology helps gloal enterprises to top in Industry wih Digital transformaion
Read the aricle on https://www.forbes.com/sites/tomdavenport/2018/10/29/robotic-process-automation-a-gateway-drug-to-ai-and-digital-transformation/#27ae78513a70
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